FAQs

Where do you ship?

We ship worldwide with DPD. UK and international shipping rates will be shown at checkout.

How long will my order take to arrive?

Orders are packed and shipped within 1–2 business days.

  • UK: 1–3 working days

  • International: 5–10 working days
    You’ll receive a tracking link once your order’s on the move.

Can I return my order?

Yes — as long as it’s unworn and in original condition, you can return your order within 14 days of receiving it. Just email us at jade@jagzldn.com to start the return process.
Please note: return shipping costs are not covered.

Can I exchange my item?

We don’t offer exchanges at this time. If you’d like a different size or style, simply return your item and place a new order.

What sizes do you offer?

Our size range is currently XS–L, with more options coming soon.
Check the [Size Guide] for measurements, fit advice, and styling tips.

Where is Jagz made?

Our pieces are proudly made in Portugal using high-quality fabrics and ethical production methods.

Will you be restocking sold-out items?

We produce in limited drops — once they’re gone, they’re (usually) gone. Sign up to our newsletter or follow us on Instagram to be the first to know about restocks and new drops.

How do I care for my Jagz pieces?

To keep your beachwear looking its best:

  • Hand wash or machine wash on cold

  • Hang to dry

  • Avoid bleach or harsh detergents